PLEASE READ AND AGREE TO THE FOLLOWING TERMS

Set Up Requirements if we come to you:

-Space for riding corral

-Space for Ez-Up canopy

We will arrive with an EZ-Up canopy to provide shelter for the ponies and handlers. We will set up a corral for the pony rides. The corral will be set up ideally in a round shape, as large as 38 ft across, or set up smaller for smaller spaces. All ponies are individually hand-led inside the corral.

Ponies may leave the corral for photos, etc., but riders must ride inside of the corral only. Please let us know how much space you have available for the size of the riding corral. We will need to fill a bucket with water for the ponies to drink from.

Preparation & Safety Guidelines

We take safety seriously! In order to make your event as safe and memorable as possible, please follow the large animal safety guidelines below. These rules are for the safety of you, your children, guests and the well being of our animals.

1.  You the Client, Parents, and Guests are responsible for watching the children attending your event at all times and seeing that all Pony Parties Rules are followed. The hosting party is responsible for informing Parents and Guests of said rules.

2.  Persons coming within 6 feet of the ponies must be wearing proper footwear (no sandals, bare feet, or open toed shoes).  Riders, side walkers and guests approaching the ponies must be wearing proper footwear (boots, shoes, sneakers, closed toe footwear) for safety reasons, as large animals can cause serious injury if they accidentally step on you.

3.  While riders are in the saddle, all other children must remain out of the pony ride area. No children may walk beside, behind, or in front of the ponies while they are working. Parents are responsible for keeping children away, and out of, the pony ride area. Horses and ponies are large prey animals and can react quickly and unexpectedly to sudden movements or sounds. Failure to follow this rule may result in forfeiture of any unused ride time.

3.  Hitting, screaming at, throwing objects, kicking, slapping, or any other action to cause unnecessary stress to our animals is not tolerated. While riding;

    * Do not reach into the corral to touch riders or ponies while a child is riding

        * No running or yelling near, or while riding, the ponies

        * No noisemakers, running with balloons or fireworks

* Signed waiver required for each rider

* Helmets and closed toed shoes required for riders

4.  We have ponies of varying sizes to accommodate many young riders. Our pony parties are designed for young children ages 2 - 8. Our ponies can hold a maximum of 80 lbs. For the welfare of our animals, we reserve the right to refuse riders who may exceed this restriction.

5.  We do not allow pets on the premises. Any injuries to guests or our ponies resulting from failure to comply with this rule is the fault of the client. Please tell your guests to leave their pups at home.

6.  No fireworks or noise makers of any kind while the ponies are on site and working.

7.  Rest breaks of 15 minutes each hour are required for the animals for events lasting greater than 1 hour. These breaks are to allow our ponies rest, and time to drink.

8. No smoking on the premises. 

9.. Please discuss with us which decorations you plan on using. No balloons, flappy objects, loud items or items that may otherwise spook the horses are permitted in the horse areas.

10. Riding helmets and liability forms are REQUIRED for all participants in the horse area. 

Reservations & Policies

To reserve a party, give us a call or book an appointment right here on the website. A deposit is required to secure your reservation. Make sure to reserve in advance as we get busy on weekends and holidays. The pony parties are charged by the hour. Pease take a look at the minimum hourly requirement.

Reservations are not considered guaranteed until the deposit has cleared. Reservations remain open until the deposit is made. 

Rescheduling/ Cancellation Deadline: You may reschedule up until 7 days before the event. After the deadline, the deposit is non-refundable.

Payments & Fees

• You can pay directly on the website or send a check. We also accept payments via Venmo and Zelle. The remaining balance is paid the day of the event in CASH.

• You can mail a check to 17753 Bear Valley Lane Escondido CA 92027. You can also drop off your payment in person via cash or check. Please call ahead to set up a time.

Rescheduling & Cancellation Policies

•  All cancellations must be made by personal phone call to 619-928-1690 call or via email: yasminlillianassemi@gmail.com. We will either (a) issue a full refund if you cancel 7 days before the event, (b) issue no refund if made after the cancellation deadline of 7 days before your event. We will do our best to reschedule if that is preferred.

• Cancellations made as a result of extreme, uncontrollable situations will not result in forfeiture of your deposit. Extreme situations include; acts of nature (tornado, fire, flooding), extreme weather (lightning, damaging and dangerous hail, excessive heat warning), or the result of cancellation by the facility. All other unique situations will be handled on a case-by-case basis. Cancellations in these situations may result in a complete refund of your deposit, or rescheduling, whichever the client prefers.

• Cancellations made after the cancellation deadline will result in forfeiture of the contract deposit. Refunds or potential rescheduling, if any, will be at our discretion. Rescheduled parties must be on our calendar within 30 days. If you do not reschedule your party, we will retain your party deposit for lost wages.

Inclement Weather Policy

The facility may cancel only if inclement weather creates a serious risk to party guests, our animals, and staff. This includes; heavy damaging rains, damaging hail, excessive heat warning, extreme high winds, and lightning. We will cater your event through rain or shine if it’s safe to do so. If the facility cancels due to weather a full refund will be issued or the client may choose to reschedule if they desire. 

• Should inclement weather strike during your event, all rides will be stopped. Staff is responsible to make this decision at their discretion. No refunds or discounts are issued in this event. Should weather improve, staff will continue servicing your event. At staff discretion, based on schedule, time lost from inclement weather may be made up by extending our time at your event. 

• There are times when a client wishes to reschedule because of weather. If you wish to cancel due to rain or other weather conditions, please note that we understand wanting to change the date if weather is bad, however, please understand there is a lot of work behind the scenes to manage and prepare for your event,  therefore;

  (a) Requires notification about a scheduling change at least 24 hours before your event.

  (b) Bad weather (not inclement weather, i.e., dangerous and resulting in real and serious threats to personal health and safety) cancellations by our client will result in forfeiture of any payments and/or deposits made by the client. Deposits and payments made are non-refundable after the deadline. Deposits and payments can be used towards another available date if rescheduled within 30 days.

 Services Available

• Website rates are for parties booked in advance. Parties made last minute for an available open calendar spot may see additional fees, based on the staffing needs. Last minute bookings may incur additional rates.

• We can often accommodate same day requests, but 2 weeks advance booking is preferred.

• Events scheduled on holiday weekends may incur a holiday rate. This includes days either prior to, or following a major holiday (i.e., holiday falls on a Saturday, the Friday before will incur a holiday rate). Days leading up to a holiday may also incur additional holiday charges (i.e., the day before Thanksgiving, Christmas Eve).

• We reserve the right to cancel at any time. In these rare, at times unavoidable circumstances (an animal falls ill, death, equipment failure, etc), staff will make every effort possible to rectify the situation and serve our customers.

Book your date, Send your deposit, Enjoy your party!

Your deposit is due before we can add your party to our schedule! Please have the remaining balance ready in CASH the day of your event.

We look forward to seeing you for your pony party!